Store Policies
Our Commitment to You. We're committed to bringing you the highest quality products at affordable prices every day. We promise to provide you with the convenient, enjoyable, and secure shopping experience you deserve; to that end, we will package your items with the utmost care and ship them out promptly so that they arrive in good condition and in a timely manner. If there is any way we can possibly serve you better, please don't hesitate to contact us and we'll do our best to accommodate your request.
Please note that ALL our products are from private estates and so we cannot make any guarnatees as to completeness or condition. If you have any questions about a particular item please contact us prior to making your purchase.
Accepted Methods of Payment. We accept payments through PayPal in addition to money orders/cashier's checks. We do not accept personal checks or cash payments. Please do not send cash in the mail, we will not be held responsible for cash payments sent.
Shipping Policy. We ship the majority of our items via the USPS. We make every effort to carefully package each item sold in order to ensure that your item(s) comes to you undamaged. However, once the item has been shipped we are not responsible to damages due to shipping, to this end we highly recommend that you insure your items.
For odd-sized items we will use Fed Ex, UPS, or DHL, whichever is most cost-efficient.
For shipments outside the continental U.S., please contact us for individual shipping quotes prior to purchasing any items.
Return Policy. Returns are accepted only if the item was not as described in the product listing. We will accept only pre-authorized returns. Buyer MUST notify us of a return within three (3) days of receiving the item and return the item within 7 days; buyer is responsible for ALL return shipping charges. Refund(s) will be issued only AFTER returned item is received. We try our best to accurately describe each and every item we sell, if you have any questions about a particular product please contact us PRIOR to purchasing the item.
If you received a different product than initially purchased, the item must be returned with the following:
The purchase price (less any shipping charges) will be gladly refunded if there was an error on our part in the product description, undisclosed damage, etc. Refunds will be given in the same manner that payment was received.
We have a 100% customer satisfaction guarantee and want you to be our customer for life, to that end we will make every effort to resolve all issues quickly, fairly, and amicably.
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